Program Manager – Custom Fabrication/Design Account Management

Lititz, PA

Move over Mary Poppins! Do you have a mysterious carpet bag full of relationship and team building talents, fused with the main magical ingredient of strong sales experience?? And do you naturally summon the powers to plan, budget and forecast with the wiggle of your nose or tap of your toes? Learn more…

Position Objective

Responsible for the success of the Custom Fabrication/Design Account Management team with emphasis on resourcing, budgeting, sales forecasting, and professional development.


Core Responsibilities

  1. Plan and assign resources with the goal of providing a balanced workload for the team.
  2. Communicate monthly sales planning, goals, and results, as well as upcoming events, safety topics, and special assignments. Includes analyzing revenue and forecast goals, tracking team and individual performance.
  3. Manage direct reports and their activities. This includes overall performance management; training and development; analyzing and resolving work problems.
  4. Leverage sales expertise to be an advisor to the team for client management, sales projections, business development, and contract negotiation.
  5. Oversee the hiring and orienting of new Custom Fabrication/Design Account Management team members.
  6. Lead team to achieve goals; promote and demonstrate effective communication and positive culture, etc.
  7. Maintain and build upon team tools and resources, like the production budget template, working closely with Tech Design and Operations Leadership.
  8. Partner with Tech Design and Operations to support project definition and quoting for custom fabrication and design projects.
  9. Establish team goals to meet or exceed sales expectations and develop a strategy for process improvement.
  10. Be a positive role model to all employees who is proactive towards challenges, while living ATOMICs core values.
  11. Participate in the yearly budgeting process with Management. Support in monitoring the department spend with Management.
  12. Maintain a safe and healthy work environment by establishing, following, and enforcing appropriate standards and procedures and complying with those established by the Safety Committee.


Organizational Relationships

The Program Manager, Custom Fabrication/Design Account Management reports to the VP, Operations – Account Management & Technical Design and leads a team of Senior Account Managers and Account Managers. The Program Manager, Custom Fabrication/Design Account Management works closely with other Program Managers, Operations Managers, and Finance.


Desired Knowledge, Skills, and Abilities


Desired Traits


Credentials and Experience

Physical Requirements

Those necessary for general office work.

Work Environment


Hey there. Yes, we’re talking to you…the reader of this job posting! Before you move on, here’s something to think about. Job descriptions can be overwhelming to read and can feel like an exercise to fuel self-doubt. A career is a journey of personal and professional growth and development. This means that most of the time a candidate will NOT meet every single job requirement. Perhaps you’re feeling that in this very moment. Studies show that women and people of color are less likely to apply for a job unless they meet every single job requirement. ATOMIC is committed to being an inclusive team that provides opportunity for all and celebrates the individual! So, if you’re excited about this role, and you’re on the fence…boldly approach the “apply now” button below to learn more!

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